Find answers to your questions before joining a tour so that you can find out exactly what you want to know.

Marine Park Bracelet
Price does NOT include $13usd Mandatory Mexican government bracelet fee per person to enter whale shark protected areas. (Collected at dock) All participants must have the special marine park bracelet on while on the tour. Thank you for your help & cooperation. These funds will be used here in Mexico for whale shark research & conservation.
Cancellation Policy
OUR CANCELLATION & REFUND POLICY IS VERY SIMPLE: ALL RESERVATIONS ARE CONFIRMED, TRANSPORTATION ORDERED, BOAT LOADS MANIFESTED 48 HOURS PRIOR TO SWIM DATE. CANCELLATIONS PRIOR TO 48 HOURS OF SWIM DATE GET A FULL 100% REFUND. CANCELLATIONS AT A MINIMUM of 24 HOURS RECEIVE A 50% REFUND. “NO SHOWS” THERE ARE NO REFUNDS $0 REFUND.
What to Bring
What to Bring:

• Towel
• Swimsuit
• Comfortable shoes/sandals
• Sunglasses
• Cap
• Biodegradable Sunblock
• Insect Spray
• Cameras
• $13 in cash per person for National Marine Park Entrance Fee Bracelets
• Cash/Credit card for Tips, souvenirs, etc.
• Dramamine, Patches, Ear Buttons, and Ginger etc to PREVENT seasickness.
• Camera
• Other items: Hat, Tennis or Deck Shoes, Long Sleeve Shirt, Other shorts to change into, wetsuit or shorties (available to rent), snorkeling gear (we provide if you do not have)
Tours and Transfer Times
Public Tours:
• 8:00-8:30 AM

Return Time:
• Early to Mid Afternoon

Transportation Pickups
• Approximately 5:30 AM – 7:00 AM
• Depending on pickup location, specific pickup and departure time will be coordinated the day before your trip
Standard Pricing
Tour Only
• $212.11 per Adult
• It is HIGHLY recommended to add round-trip transportation to your reservation

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Hotel Transfers

Zone 1 Transfer:
• Cancun Hotel or Centro
• +$25.00 per Person

Zone 2 Transfer:
• Riviera Maya (Cancun – Tulum)
• +$39.00 per Person
SAFETY AND GUARANTEES
PERFECTLY SAFE AS WHALE SHARKS DO NOT BOTHER PEOPLE – THEY ARE VEGETARIAN PLANKTON EATERS.

FAMILY-FRIENDLY AND SAFE FOR ALL AGES. KIDS FROM 5 TO 88 YEARS YOUNG! LAST YEAR WE HAD AN 88 YR “YOUNG” GRANDMOTHER SWIM WITH US AND THE WHALE SHARKS – TWICE!

This “once In A Lifetime” Trip should not be entrusted to Amateur Trip Operators/Packagers.
Put your TRUST in us….. We’ve done this since it ALL began in 2004 on Holbox Island.

Please note: You are advised to keep a 3′ distance between you & the Whale Shark. Their Tails are very powerful & you could get “Slapped” if you’re too close. OBVIOUSLY there is NO TOUCHING, GRABBING, RIDING, the Whale Sharks. Failure to Follow the Captains Orders will result in IMMEDIATE Removal from the water after the First & “only” WARNING !!!!!

** Note: It is important to know that we cannot control nature, therefore we do NOT guarantee the snorkeling with the whale sharks nor the sightings. The whale sharks come to the waters near Cancun to feed on plankton, however when there is no/few food (plankton) there simply are no/not many whale sharks. We offer the Whale Shark Tour from mid-May to Mid-September, but we strongly recommend to make your reservation between mid-June to August since there is a higher possibility to see whale sharks. MEXICAN GOVERNMENT CONSERVATION AUTHORITY has not authorized any tour operator to offer any type of guarantees
Other Snorkel Tours
Itinerary:
Approximately 9:00 AM – 4:30 PM

Transportation Pickups

Approximately 7:00 AM – 8:30 AM
Depending on pickup location
What's not included
PRICES DO NOT INCLUDE THE NEW NATIONAL PARK BRACELET FEES: THE MEXICAN CONSERVATION AUTHORITIES HAVE ANNOUNCED A NEW “NATIONAL MARINE PARK ENTRANCE FEE OF $13.00 usd PER PERSON EFFECTIVE MAY 15 2016. PAID IN CASH AT THE DOCK

ALL PARTICIPANTS MUST HAVE THE SPECIAL MARINE PARK BRACELET ON WHILE ON THE TOUR. THANK YOU FOR YOUR HELP & COOPERATION. THESE FUNDS WILL BE USED HERE IN MEXICO FOR WHALE SHARK RESEARCH & CONSERVATION

ON A PUBLIC WHALE SHARK TOUR YOU’LL BE GROUPED WITH OTHER TOURISTS FROM AROUND THE WORLD TO A MAXIMUM OF 10 PER BOAT.